Privacy Policy for Heritage Crest Property Limited

Introduction

At Heritage Crest Property Limited, we are committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website, contact us, or engage with our services.

Contact Details

Full name of legal entity: Heritage Crest Property Limited

Contact: Data Protection Officer
 

Email address: enquiries@heritagecrestproperty.co.uk
 

Postal address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
 

Telephone number: 07418609581
 

ICO Registration Number: ZB720383
 

The Data We Collect About You

We may collect, use, store, and transfer various types of personal data, including but not limited to:

• Identity Data: Information such as your name, date of birth, and identification numbers
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• Contact Data: Your address, email address, and phone numbers.
   
• Financial Data: Bank account and payment details.
   
• Transaction Data: Details of transactions made with or through us.
   
• Technical Data: Information collected from your device such as IP address, browser type, and browsing behavior.
   
• Profile Data: Information relating to your preferences, feedback, and survey responses.
   
• Usage Data: Details on how you use our website, products, and services.
   
• Marketing and Communications Data: Your preferences for receiving marketing and communication from us and third parties.
   

How We Collect Your Personal Data

We use different methods to collect data from and about you, including:

Direct interactions: You may provide us with your Identity, Contact, Financial, and Transaction Data by filling in forms, corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you:

Apply for our services or create an account on our website.

Request information about our services or submit inquiries.
 

Make a purchase or conduct a transaction.
 

Subscribe to our newsletters or marketing materials.
 

Provide feedback, complete surveys, or participate in competitions or promotions.
 

Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and usage patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

Third parties or publicly available sources: We may receive personal data about you from third parties and public sources, such as:

Analytics providers (e.g., Google Analytics) to help us improve our services.
 

Advertising networks.
 

Search information providers.
 

Credit reference agencies or fraud prevention agencies.
 

Publicly available directories and databases.
 

These methods ensure that we collect personal data in ways that are lawful, transparent, and respectful of your privacy rights.

How We Use Your Personal Data

We will only use your personal data for the purposes for which it was collected, which may include:

To register you as a new customer.
To process and deliver your orders, including managing payments and any related communication.
To manage our ongoing relationship with you, such as providing customer support.
To enable you to participate in our prize draws, competitions, or surveys.
To improve our website, products, services, marketing, and customer relationships.
To recommend products or services that may be of interest to you.
Your Data Protection Rights

You have the right to access, update, or delete your personal information at any time. You may also request that we restrict or object to certain uses of your data.

If you have any concerns about how your data is handled, please contact our Data Protection Officer at enquiries@heritagecrestproperty.co.uk. 

You can also contact the Information Commissioner’s Office (ICO) using the reference number ZB720383.

This privacy policy includes all requested sections, providing a clear and concise outline of how Heritage Crest Property Limited handles personal data.